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United is pleased to offer this special opportunity to our Mileage Plus members. Redeem miles now for the latest brand-name
products from our merchandise rewards catalog.
Redeeming
is easy. Browse the items by category or check out our featured offers. You can
click on the name of the item for more details. Once you have found what you are
looking for, click "Add to Cart," to add the item to your Shopping Cart. When
you have finished shopping, click "Checkout Items."
The United Mileage Plus Merchandise Rewards promotion shall be
available to Mileage Plus members through June 30th, 2010.
Miles are not refundable once redeemed.
All product orders are subject to product availability.
For complete details about the Mileage Plus program, visit united.com.
Offer subject to change without notice. Other restrictions may
apply.
Shipping and Handling for Merchandise
Merchandise will not be delivered to P.O., A.P.O. or F.P.O. boxes.
Merchandise rewards can be shipped only to addresses in the 48 contiguous United
States.
Items ordered at the same time may arrive separately. The cost of
regular shipping and handling is included in the mileage cost for each item.
Merchandise will be delivered to your door within 3-4 weeks of
placing the order, with the exception of items requiring Velvet Glove Service
indicated with a white glove (See below for details on Velvet Glove Service).
Please allow 8 weeks for any furniture delivery.
Velvet Glove Service
Velvet Glove Service is available on select items (miles indicated
include reward and Velvet Glove Service). All truck-shipped items will be
delivered via Velvet Glove Service.
Allow 6-8 weeks for delivery of Velvet Glove Service items unless
otherwise specified.
Merchandise Return Policy
Please call the United Mileage Plus Rewards center with any
delivery issues at (866) 322-4579
Product rewards may not be returned or exchanged unless proven to
be damaged or defective.
No exchanges or returns on Apple products.
Damaged or defective items must be returned within 30 days of
delivery. No exchanges or returns are accepted after 30 days. Please contact
customer service within 14 days of receipt via email at MileagePlusRewards@united.com.
Products must be in their original packaging (with the exception
of Velvet Glove Service) and include batteries, cables, remote controls, etc.
Under special circumstances approved by United Airlines products
may be returned for full mileage credit, less a 15% restocking fee of redeemed
miles.
Jewelry Policy
No exchanges or returns after 30 days
No exchanges or returns on earrings.
Miles will not be refunded for returned items after 30 days. Miles
will not be refunded for items altered in any way from original condition.
