Mileage Plus Merchandise Rewards
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United is pleased to offer this special opportunity to our elite members and Mileage Plus Visa cardholders. Redeem miles now for the latest brand-name products from our merchandise rewards catalog.

Additionally, select Mileage Plus members will be eligible for Mileage Plus Merchandise Rewards from October 5, 2009 through December 31, 2009.

For a limited time only, select members will be able to redeem miles for gift cards from many popular retailers. Orders placed by December 16 will arrive by December 24. Gift cards will be available until December 31, 2009.

Redeeming is easy. Browse the items by category or check out our featured offers. You can click on the name of the item for more details. Once you have found what you are looking for, click "Add to Cart," to add the item to your Shopping Cart. When you have finished shopping, click "Checkout Items."
Offer Availability
  • The United Mileage Plus Merchandise Rewards promotion shall be available to Elite members and Mileage Plus Visa Cardmembers through December 31st, 2009.
  • Additionally, now through December 31st, 2009 , select Mileage Plus members will be eligible to redeem miles from our merchandise rewards catalog.
  • Miles are not refundable once redeemed.
  • All product orders are subject to product availability.
  • For complete details about the Mileage Plus program, visit united.com.
  • Offer subject to change without notice. Other restrictions may apply.
Gift Card Terms and Conditions (Limited time offer)
  • Gift cards will be available for mileage redemption through December 31, 2009.
  • Gift cards are not redeemable for cash.
  • No exchanges or returns.
  • To report a lost, stolen or damaged card, call 1-800-840-4733. Mileage Plus is not responsible for lost or stolen gift cards.
  • If card is visibly damaged, please refuse upon delivery and call Brainstorm Logistics, LLC at 1-800-840-4733.
  • Card terms and expiration dates may vary by gift card merchant.
Shipping and Handling for Merchandise
  • Merchandise will not be delivered to P.O., A.P.O. or F.P.O. boxes. Merchandise rewards can be shipped only to addresses in the 48 contiguous United States.
  • Items ordered at the same time may arrive separately. The cost of regular shipping and handling is included in the mileage cost for each item.
  • Merchandise will be delivered to your door within 3-4 weeks of placing the order, with the exception of items requiring Velvet Glove Service indicated with a white glove (See below for details on Velvet Glove Service). Please allow 8 weeks for any furniture delivery.
Velvet Glove Service
  • Velvet Glove Service is available on select items (miles indicated include reward and Velvet Glove Service). All truck-shipped items will be delivered via Velvet Glove Service.
  • Allow 6-8 weeks for delivery of Velvet Glove Service items unless otherwise specified.
Merchandise Return Policy
  • Please call the United Mileage Plus Rewards center with any delivery issues at (866) 322-4579
  • Product rewards may not be returned or exchanged unless proven to be damaged or defective.
  • No exchanges or returns on Apple products.
  • Damaged or defective items must be returned within 30 days of delivery. No exchanges or returns are accepted after 30 days. Please contact customer service within 14 days of receipt via email at MileagePlusRewards@united.com.
  • Products must be in their original packaging (with the exception of Velvet Glove Service) and include batteries, cables, remote controls, etc.
  • Under special circumstances approved by United Airlines products may be returned for full mileage credit, less a 15% restocking fee of redeemed miles.
Jewelry Policy
  • No exchanges or returns after 30 days
  • No exchanges or returns on earrings.
  • Miles will not be refunded for returned items after 30 days. Miles will not be refunded for items altered in any way from original condition.
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